Privacy Policy

Effective Date: June 12, 2025

1. Introduction

This Privacy Policy explains how StageKite, Inc. ("StageKite", "we", "our", or "us") collects, uses, and shares your personal data when you interact with our website, services, and software. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

StageKite is a sales enablement platform that helps managers understand and support their sales teams through AI-assisted forecasting tools, real-time data updates, and team insights.

3. What Data We Collect

User information: name, email, phone number, company name
Login credentials: email, password (encrypted)
CRM data: names and contact details of sales reps, deal information, CRM API tokens
Voice and video recordings: forecast calls, demo meetings (with consent)
Billing information: name, company, payment details (processed securely via Stripe)
Usage data: device/browser info, IP address, site navigation
Marketing preferences: email opt-ins
Support tickets and emails

4. How We Use Your Data

To create and manage user accounts
To conduct forecast calls and deliver insights to sales managers
To keep CRM systems up to date
To send weekly reports and relevant communications
To provide customer support
To process payments and maintain financial records
To improve our website and services
To send you marketing emails if you opt in

5. Legal Bases for Processing

We process personal data based on the following legal grounds:

Performance of a contract (e.g. user accounts, subscriptions)
Consent (e.g. marketing emails, call recordings)
Legitimate interests (e.g. CRM updates, forecast insights)
Legal obligation (e.g. financial records, data access/deletion requests)

6. Data Sharing and Disclosure

We may share personal data with:

Service providers (e.g., hosting, analytics, email, payment processors)
CRM platforms (e.g., HubSpot, via API integrations)
Cloud storage providers (e.g., Google Drive, Azure)
Law enforcement or government authorities if required by law

All vendors are bound by data processing agreements.

7. International Data Transfers

We may transfer your data outside the European Economic Area (EEA). When we do, we use legal safeguards such as:

Standard Contractual Clauses (SCCs)
Data Processing Agreements with third-party vendors
Hosting in regions with adequacy decisions when possible

8. Data Retention

We retain your personal data only for as long as necessary:

Account data: while your account is active + 12 months
Call recordings: 6 months unless otherwise requested
CRM data: retained only as long as your account is active
Financial data: 7 years (for legal compliance)

You can request deletion at any time.

9. Your Rights Under GDPR

If you are in the EU or UK, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

10. How to Exercise Your Rights

You can submit a data request by emailing privacy@stagekite.com. We will respond within 30 days.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Analyze user behavior
Offer relevant content

You can manage cookie preferences via our cookie banner.

12. Data Security

We use industry-standard technical and organizational measures to protect your data, including:

Encryption in transit and at rest
Access controls and audits
Data minimization
Secure storage and backups

13. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from minors.

14. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of any material changes via email or in-app notice.

15. Contact Information

If you have any questions or concerns, contact:

StageKite, Inc.
Email: privacy@stagekite.com
San Diego, CA, USA